Pencilwick

Pencilwick is free while we get started. Every feature, no payment details needed. If that ever changes, we’ll let you know well ahead of time.

Draft version 0.3, 9 October 2026.

Draft. Needs legal review before launch.

Terms of use

The agreement between Pencilwick and the people who use it. We’ve kept it as plain as we can. Nothing here limits your rights under the Australian Consumer Law.

1. Who this agreement is with

These terms are between [legal entity name and ABN to be confirmed] (“Pencilwick”, “we”) and the account holder.

  • If a student is under 18, their parent or carer accepts these terms for them and is responsible for the account, including any payments.
  • If a student uses Pencilwick through a school, the school’s agreement with us applies, and these terms apply to the student’s use as far as they are consistent with it.
  • Teachers using Pencilwick in their own right accept these terms for themselves.

2. Your account

  • Give us accurate information, including the student’s year level and age band, so Pencilwick can pitch learning and protections correctly.
  • Keep your password private. An account is for one person.
  • Students under 15 need a parent’s consent before using the tutor or uploading files, as explained in our privacy policy.

3. Using Pencilwick well

Please don’t:

  • harass, bully or threaten anyone, or use Pencilwick to create harmful content;
  • try to get around safety features, or trick the tutor into ignoring its rules;
  • upload material you don’t have the right to share, or other people’s personal information;
  • copy, scrape or resell Pencilwick’s content or use automated tools to access it;
  • interfere with Pencilwick’s security or other people’s accounts.

4. Schoolwork and honesty

Pencilwick is for learning. Follow your school’s rules on using AI for assessed work. Teachers can turn the tutor’s full solutions off for a task and can export tutor conversations for set work. Pencilwick does not offer AI detection and makes no claim to detect AI use.

5. What the AI can and can’t do

  • The tutor and teacher tools use AI models. They can make mistakes. In maths, answers and working are checked by a separate maths engine, and Pencilwick tells you when a step couldn’t be checked. Other subjects aren’t checked in the same way.
  • Pencilwick is not a substitute for a teacher, and it is not medical, psychological, legal or financial advice.
  • If you or someone else is in danger, call 000. For support, call Kids Helpline on 1800 55 1800, Lifeline on 13 11 14 or 13YARN on 13 92 76.

6. Cost

  • Pencilwick is currently free to use. We don’t ask for payment details, and nothing is charged.
  • Features are subject to fair use: normal study, however heavy, is fine. If an account appears to be automated or shared, we’ll contact you before limiting it.
  • If we introduce paid plans in future, we’ll email you at least 30 days before, and you will only be charged if you choose a paid plan yourself. These terms will be updated to cover payment before any charge is made.

7. Closing your account

  • You can close your account at any time by emailing us from your account address. There is no in-app button for this yet.
  • Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits them.

8. The free plan

The free plan’s daily limits may change. We won’t move a feature that free users rely on behind a paywall without at least 30 days’ notice.

9. Your content

You own what you create and upload. You give us permission to store, process and display it only so we can provide Pencilwick to you and to the people you share it with, such as a parent or teacher. We don’t use your content to train AI models. You can delete your content at any time.

10. Our content and the curriculum

Pencilwick’s lessons, practice generators, design and software belong to us or our licensors. You may use them for personal or classroom learning.

Teachers may use, adapt and share resources they generate with Pencilwick for teaching.

Australian Curriculum material is © ACARA and used under CC BY 4.0. ACARA does not endorse Pencilwick. See curriculum and attribution.

11. Schools

Where we have a written agreement with a school, that agreement and any data processing agreement with the school take priority over these terms if they conflict.

12. Suspending or closing accounts

We may suspend or close an account that seriously or repeatedly breaks these terms, or where needed to protect someone’s safety. We’ll tell you why, unless doing so would put someone at risk. You can close your account at any time.

13. Responsibility for loss

[Legal review required, including for unfair contract terms.] To the extent the law allows, and apart from the consumer guarantees you can’t lose, our liability for any claim is limited to supplying the service again or refunding what you paid us in the 12 months before the claim.

14. Changes to these terms

We’ll email you at least 30 days before a material change. If you don’t accept it, you can close your account before it takes effect.

15. Law and contact

These terms are governed by the law of [state or territory to be confirmed], Australia.

Questions: hello@pencilwick.com.